The Wireless Access Providers’ Association (WAPA) is calling upon the Independent Communications Authority of South Africa (ICASA) to take urgent steps to address the high numbers of unlicensed providers of Internet and other electronic communications services in South Africa.

WAPA estimates that there are more than 500 such operators in South Africa.

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More than 40 million South Africans are now mobile phone users, and most are becoming increasingly comfortable with a wide range of functionality that phones enable. One such capability is the ability to have an interactive relationship in real-time with a financial institution.

In line with this trend, STANLIB today launched “STANLIB Mobile”, an application which will enable all clients and intermediaries with the ability to view their full investment portfolio (unit trusts, linked investments, retirement portfolios and offshore investments) via their cellphone.

This is the first time that STANLIB intermediaries and investors will be able to view client statements, check investment balances, as well as view asset allocation and fund allocations via their cellphone. In addition, an intermediary will be able to email a client their statements direct from their cellphone.

“The majority of intermediaries serve their clients out of the office and are mobile workers. The STANLIB Mobile solution will now offer the intermediary the opportunity to discuss their client’s investment portfolio by simply using their cellphone – something they never leave home without,” says Anthony Katakuzinos – Retail Chief Operating Officer at STANLIB.

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“While some industry players do offer clients and intermediaries the opportunity to view their share portfolio online, this is the first time that STANLIB clients and intermediaries will be able to view their investment portfolio via a mobile platform,” Katakuzinos adds.

“Increasing numbers of consumers around the world are becoming more sophisticated and involved in their investment decisions. Having access to investment information via a cellphone enables real-time decision-making intelligence. In line with this global trend, we have launched the STANLIB Mobile offering,” he says.

Users, who have registered through the STANLIB Online secure website, will be able to use the mobile service 24 hours a day.

The STANLIB Mobile offering is accessible on web-enabled mobile devices such as the iPhone, Blackberry, Nokia and most other handsets.

“The launch of STANLIB Mobile is part of the evolution of our client experience. Recently we have improved and enhanced STANLIB.com, as well as STANLIB Online, our secure online platform. Through STANLIB Online clients have access to all their investment details, investment graphs and statements and transactional capability.” Katakuzinos says.

“STANLIB Online and STANLIB Mobile provide our intermediaries and investors real-time information about their client’s investments and empower them with the necessary information to assist their clients with their financial progression.”

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By Simon Russell, Managing Executive Financial Services, Accenture South Africa
 
Every now and then innovation disrupts the existing status quo. There is probably no better recent example than Apple, with iTunes and iPod, the introduction of the product revolutionised the music industry.
 
Twelve years ago the Retail Banking industry thought the end of ‘bricks and mortar banking’ era was nigh with the introduction of main stream internet banking. This however did not materialise as Banks in their quest to differentiate, realised the value of the Branch in the selling process and its necessity for customer acquisition and authentication. The internet became a convenience channel and every customer with access to a PC expected their Bank to provide an internet enabled banking service.  Also without a clear integrated multi-channel approach Banks have in general not realised the expected cost savings and revenue opportunities of introducing an internet channel.

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By: Dr Pieter Streicher, MD at BulkSMS.com

 The introduction of a small interconnect fee for SMS messaging is essential in an environment where both businesses and consumers rely on SMS messaging for communication purposes.

 Currently, there is no SMS interconnect fee agreed between the three local network operators. On an international level, there are still several network operators that are not paying any SMS interconnect fees for terminating messages on local networks.

 Individual subscribers can send SMS messages to subscribers on all other local and international networks. These subscribers can also receive SMS messages from phones anywhere in the world. This type of person to person (P2P) traffic is largely symmetrical, and operators are likely to send as many outbound messages as they receive inbound messages. The lack of SMS interconnect fees is not a problem here, and for this reason, when GSM networks started out, networks did not charge each other interconnect fees on SMS at all.

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With the World Cup in full swing, cellphone users can cash in on the action!

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By Dr Pieter Streicher, managing director of BulkSMS.com

Businesses will have to dramatically rethink their marketing and communication strategies once the Protection of Personal Information (PPI) Bill is enacted into law.

Although there is debate around the anticipated date of the enactment of the PPI Bill, it is currently under review and may be passed into law as soon as next month by Parliament after having been approved by Cabinet in August 2009.

The PPI Bill is concerned with the way commercial and non-commercial organisations view, manage and use personal information. Since personal information includes mobile numbers and email addresses, the Bill will impact on the use of electronic corporate communications such as SMS and email.

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Absa has launched a mobile portal which provides existing and potential Absa customers with a single entry point to interact with the bank via the mobile Internet (WAP) in line with its aspiration to become a more customer centred organisation.

The mobile portal http://www.absa.mobi will provide unparalleled service convenience and mobility as Absa continuously innovates to bring new and convenient engagement channels to its customers.

With a client base of over 5.5 million customers registered for NotifyMe, nearly two million Cellphone Banking and over 1.2 million Internet Banking customers, it is vitally important that Absa strives to retain and grow its customer base by continually exceeding customers’ expectations and delivering a customer experience that is unique and clearly differentiated.

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eMobileRoaming has launched eMobileRoaming World SIM, a service that reduces international roaming charges by up to 80 percent in over 200 countries and territories. The eMobileRoaming World SIM card, which works in any unlocked GSM handset, is immediately available from eMobileRoaming .

Gary Wels, eMobile’s marketing partner in South Africa , said that the international roaming service requires no computers, no WiFi, no subscription, no monthly payments and no long-term contracts.

Wels said, “eMobileRoaming ’s World SIM international roaming service gives subscribers the ability to make and receive calls on hundreds of GSM networks around the world, at deeply discounted prices. Unlike Voice over IP (VoIP) or VoWiFi services, eMobile provides full GSM mobility, excellent voice quality and the kind of reliability GSM users demand around the world.”

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By: Rupert P.

A forecast recently made in the United States regarding the mobile gambling market for 2010 stated that it will reach about 12 billion US dollars. The forecast was made by a Juniper Research report which stated that it will reach this incredible level thanks to the ever increasing popularity of the action payment technology in addition to several key markets in the relevant legislation on the lenient policy to bring action in to the gambling industry.

For this year, it is estimated that more than 380 million users will populate the mobile gambling market and this increasing tendency will be kept in the years to come. The Juniper Research report emphasized that the gambling operations conducted in the Far East have been developed to a certain level; European countries are also gradually used in the gambling industry. The market will be further developed due to the lax legislation and considering a long-term perspective, the United States of America market is a remarkable market as far as the potential is concerned.

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In a nail-biting race over three laps on Tuesday, 20 April, Vodacom Business’ Metro Ethernet Fibre network (Metro E) barely beat Formula One™* Driver’s World Champion Lewis Hamilton in a neck-on-neck race between man against data.

Blue-chip captains of industry; members of the media and other guests stood in common awe as they watched the amazing performance of skill, speed and control displayed with such easy grace by Lewis Hamilton. Adrenalin bursting, famous radio personality Sasha Martiningo gave the countdown, tyres burned and they were off – a once-in-a-lifetime race against time, and a certain showstopper as Lewis showed what makes him a World Number One.

As part of the challenge, Lewis raced around the 4.2km Kyalami Race Track in Johannesburg against a data capsule of 5.4GB of data transmitted across Vodacom Business’ super-fast, high-capacity Metro Ethernet fibre network from Midrand to Sandton.

On the third non-standing race lap, Lewis’ time of 2.0 minutes exactly matched that of the data capsule; however with his first-lap time of 2.11 minutes and a second lap of 2.09 minutes, Metro E just managed to take the overall race on average lap times.

The 5.4GB of data was enough to contain about 5 full-length movies of about 1GB each. Lewis, as part of the Vodafone McLaren Mercedes F1™ team, was competing against Metro E in a Mercedes-Benz AMG C63, which has a top speed of 250km/h.

Lewis Hamilton said about the race: “This was a unique challenge – I’m used to racing against a person and not technology. The moment I got into my car I knew that the speed at which the information travels would be very hard to beat – however that was the challenge.”

 Ermano Quartero, Managing Executive of Products and Services at Vodacom Business, says the day was all about high technology, high speed, high performance, and high reliability and celebrated a milestone for Vodacom Business and South African enterprises.

 ”Metro E provides the capacity and speed to fulfill all big business’ mission-critical and time-sensitive connectivity needs – reliably and cost-effectively. With Metro E, businesses have access to a super-fast, high capacity fibre connection, giving them greater control over what they send and how they connect and communicate.”

Will Lewis be back for a repeat performance?

“I love it in South Africa! I’ve received an incredible reception from its people – and I really didn’t have a full idea of the following I have here. It’s been a great experience and I really enjoyed racing on the Kyalami race track.”